Terms & Conditions

Terms and Conditions for Empathetix LLC

These Terms and Conditions govern your use of the website and services provided by Empathetix LLC. By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Terms

These Terms govern your access to and use of our website and services. Empathetix LLC reserves the right to modify these Terms at any time. We encourage you to review this page periodically for updates.

2. Use of Website and Services

You agree to use our website and services only for lawful purposes and in accordance with applicable local, state, and federal laws. You are responsible for all activities that occur under your account, including maintaining the confidentiality of your account credentials.

3. Message Frequency

By signing up for SMS updates, you acknowledge that you will receive messages from Empathetix LLC. Message frequency varies based on your use of our services. You may receive a few messages per year for appointment reminders or renewal notifications. Occasionally, we may send promotional messages, but these are infrequent.

Message frequency varies. Message and data rates may apply depending on your mobile carrier and texting plan.

4. SMS Opt-Out

You can opt-out of receiving SMS updates at any time. To unsubscribe, text “STOP” to 801-804-3166 or reply “UNSUBSCRIBE” to any of our messages. After unsubscribing, you will receive a final confirmation SMS, and we will remove your number from our list within 24 hours.

For further assistance, text “HELP” to 801-804-3166. You will receive a text including our phone number, email, and website for support.

5. Account Creation and Security

When you create an account on our website or sign up for SMS services, you agree to provide accurate and complete information. We use encryption and secure servers to protect your personal and payment information. You are responsible for keeping your account information up-to-date and secure. Empathetix LLC is not responsible for any unauthorized access to your account.

6. Payment and Billing

If applicable, any payments for services will be processed through the payment method you provide at checkout. You are responsible for all charges and fees related to your account, including any applicable taxes. All payments are non-refundable unless otherwise stated.

7. Limitation of Liability

Empathetix LLC will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services. This includes any interruptions in service, errors, or delays.

8. Termination

Empathetix LLC reserves the right to suspend or terminate your access to our website and services at any time, without notice, if you violate these Terms and Conditions. You may cancel your account at any time by contacting us.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy. Please review the Privacy Policy for more information on how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions are governed by the laws of the state where Empathetix LLC is based, without regard to its conflict of law provisions.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact Empathetix LLC at:

Phone: 801-804-3166

Email: info@empathetix.com

12. Changes to Terms and Conditions

Empathetix LLC reserves the right to update or change these Terms at any time. Any updates or changes will be posted on this page with an updated “Effective Date” at the top. It is your responsibility to review this page periodically for any changes.